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If the Change Serial Number function isn't available (displayed, but not clickable in the Help menu), see our support note AccountRight 'Change Serial Number' or 'Change Product' options not available. For more information see the Online Help. If you use AccountRight 2013.3 or later, you're able to change your serial number from within your AccountRight software. It will also prevent you from getting your AccountRight company file online as part of an AccountRight Live subscription. Having an incorrect serial number embedded in your company file will cause issues with product activation and confirmation.
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